FAQ
- What are your hours of operation?
- I don't have an account, can I use someone else's to place an order?
- What are your processing times?
- Do you offer free shipping?
- I've paid for expedited shipping and my order is still processing why?
- What is a backordered Item?
- How can I cancel my order?
- Where can I find my tracking number?
- Why do you still take the funds if the transaction was declined?
- How do I return an item (s)?
- How long does it take for a refund to reflect back onto my card?
- Why was my return rejected?
- I've received the wrong color / item how can we fix this?
- How long Does APO shipping takes?
- Why do I have to pay duties and taxes?
- My package shows delivered and I don't have it what should I do?
